We are currently looking for staff for the following positions:
Latin America Holiday Designer – Experienced
Asia Holiday Designer – Experienced
Africa Holiday Designer – Experienced
Updated 31 December 2024. Closing date for applications: 31 January 2025.
CREATING MEMORIES: We believe that memorable moments form the most perfect holiday – a story around a campfire; eating street-side on a plastic chair; a beautiful sunset; the sound of monkeys calling through the rainforest. And we think these moments are easier to attain by staying in independent boutique hotels and luxury hideaways. These ideals form the basis of our holidays.
REAL TRAVEL EXPERTS: We are looking for someone who loves travel. Someone who knows the exceptional guides, the best places to stay, the authentic experiences and all the detail in between.
IT’S ALL ABOUT OUR CLIENTS: We aim to surpass client expectations every step of the way. This ensures we have lovely repeat clients and word of mouth referrals (as well as a 99% five-star rating on Trustpilot). We therefore expect our Holiday Designers to be brilliant at exceeding client expectations and going the extra mile.
Must-have Experience & Skills:
- Previous experience of working in tailor-made travel as a travel consultant
- Experience of pulling together complex holiday itineraries
- Passion for travel and exploring new destinations
- Literate & numerate with a high level of attention to detail
- Strong written and verbal communication skills including an excellent telephone manner
- Excellent organisation skills to self-manage and prioritise your workload and ensure fantastic client service
- Positive can-do attitude
Preferred Experience & Skills:
- Strong geographical knowledge – cities, airports, key landmarks, destinations, sights etc
- Proven sales or client service experience
- Confident using Microsoft Excel and Word
Hours:
09h00 to 17h30 Mon to Fri. Or 08h00 to 16h30. Or 10h00 to 18h30. There is flexibility.
One Saturday every 6 weeks (with the following Friday as holiday).
Out Of Hours phone management (required for 6 weeks of the year)
Annual Leave:
25 days plus bank holidays.
Birthday off
Optional volunteering day off once per year
Additional days for longer-term employees
Usually another 10 days out of the office each year on a fam trip.
Location:
Modern office in central Shoreham-by-Sea (5 minutes to rail and bus links)
Hybrid working is an option. New employees would need to commit to spending at least 4 days per week in the office for the first 3 months. Therefore applicants should be within a one hour commute of the office.
To apply, send your CV, a covering letter detailing why you would like to work for Sundowner & your salary expectations to:
Jo Shuttleworth
jo@sundownerholidays.co.uk
01273 923100
